This provides you with more insights into your customers' needs. Bloomberg the Company & Its Products The Company & its Products Bloomberg Terminal Demo Request Bloomberg Anywhere Remote Login Bloomberg Anywhere Login Bloomberg Customer Support Customer Support Set Up Cayan Genius Customer Engagement Device. The usual payments flow for the Genius terminal includes processing transactions where a tip is manually added after payment (for instance, in many table service environments). Please contact Cayan Support by calling 888.249.3220; we are available 24/7/365. With a number of integration options, Cayan offers POS developers access to both NFC and EMV payments. If you need Cayan Genius Line Item Display API support, you can contact support directly at [email protected], or reach out to their Twitter account at @cayan. They have their service telephone numbers clearly displayed on their website and also offer 2/7 technical support through email support and FAQ’s. General Sales. The Cayan Genius Transaction Processing API … TSYS Chargeback Team. Click Edit. If your Genius device does not turn on, contact our Genius Support Team. Cayan (formerly Merchant Warehouse) is a provider of payment technologies and merchant services, based in Boston, Massachusetts.The company enables payments in physical stores and mobile locations, as well as e-commerce. For information on processing credit card transactions using your POS system, please contact your POS vendor. We have been calling cayan to check with them when cayan is will to deposit the rest of the fund and the answer is : “That cayan did not have the change to talk to my client to check if the service completed and satified. CONTACT PREFERENCES: Client Support. You will find a new Device Type option. EMAIL. You will need to contact Cayan in order to have them activate tipping on your device. Who do I call when I have a question about processing a credit card transaction with my POS and the Genius device? Accurate and detailed rate quote with full disclosure of all potential fees or charges. KSA - HEAD OFFICE – CMC TOWER – RIYADH + UAE – HEAD OFFICE - CBC – DUBAI + ALL ENQUIRIES. Cayan Genius Handheld (USA) The Cayan Genius Handheld device is an Android-based mobile EMV card reader. Download this game from Microsoft Store for Windows 10, Windows 8.1, Windows 10 Mobile, Windows 10 Team (Surface Hub), HoloLens. Click OK to save and exit. Cayan was the first company to offer credit card processing equipment and merchant account services on the Internet. Sheerly Genius Inc has 5 total employees across all of its locations and generates $811,630 in sales (USD). Contact our customer support team for help. For account numbers starting with: 5436, 3930, 3230, 4139 +1.800.654.9256 tel customersupport@tsys.com For account numbers starting with: 8487, 8489, 3934 +1.800.228.2443 tel customerservice@tsys.com. The Cayan Genius™ architecture includes the VeriFone MX-915 and MX-925 Point-of-Interaction devices, which have been assessed and approved to the PCI Pin Transaction Security (PTS) 3.0 standard. Test the terminal's communication with Cayan's servers. Email: csprocessing@cayan.com. Under Credit Card Payment Mapping, for each of the credit and debit card types, select how the corresponding card type will appear on invoices and sales reports. Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. For career enquiries, please visit our career’s page. Lowest guaranteed prices on all processing equipment. Company URL: www.tsys.com . If you encounter any issues setting up the hardware, please contact Genius Terminal Support at 1.888.249.3220. It also has live chat and email support and an array of support content including FAQs. Very good customer support Contact Us; Release notes; Training Videos; System status: Configuring Cayan Genius The Genius is an external payment terminal designed and offered exclusively by Cayan. Chapter 3. 2. Enable tipping on the terminal. If you're using MerchantWare Web services … Create a unique ID number for every customer’s credit card and provide a detailed view into their shopping behavior across channels and locations. Click here for information on how to get a TSYS account. "I have not come across any problems with the software." Headquartered in Boston, the company has multiple offices in the United States and Belfast, Northern Ireland. Contact e-mail address: p2pe@cayan.com : P2PE and PCI DSS Merchants using … Solution reference number per PCI SSC website: 2017.01037.001 . Click Add Cayan Account. Copyright Ⓒ 2002-2021 | Site Map | Portal | Privacy Policy | Terms and Conditions of Use | All Rights Reserved.Petrosoft LLC | 290 Bilmar Drive, Pittsburgh, PA 15205 | Phone: 412-306-0640 | Fax: 412-202-5487 Postal. Who do I call when I have a question about processing a credit card transaction with my POS and the Genius device? Call us , connect through our contact options below. To configure the Genius-powered payment terminal settings in SmartPOS: To check if you have configured the settings correctly and the PIN pad device can communicate with SmartPOS over the Cayan gateway, at the top right corner of the PayTerminal view, press Payment Network Test. Have the serial number of at least one of your terminals on hand for … 7. Along with unbeatable prices and unparalleled service, Cayan offers fast and simple Authorize.Net account setup for merchant account customers. If you would prefer the Genius to prompt users for a tip during a transaction, you will need to contact Cayan Support so they can activate tipping on the device. Authorize.net. Developers also appreciate the strides Cayan has made to create a product that seamlessly integrates and processes transactions. Contact name: Contact Center Services : Contact phone number: (1) (888) 249-3220 . (This device does not plug into your computer directly.) From the Type drop-down menu, select Cayan Genius. Set up a payment method for Genius. YOUR INTEREST. Once your terminal is successfully connected to your local network, make sure it's also communicating with Cayan's servers. The ceiling luminaires on these pages are part of the GENIUS series of downlights: Luminaires with BEGA Hybrid Optics®. The Genius platform is a cloud-based payment processing platform that works on Internet connected mobile devices. Completes the line item display for transactions completed outside of the Genius CED. It’s fast, easy, and FREE! The Genius platform offered by Cayan is not just built for business owners. Wide range of terminal equipment 2. Opening hours: 24 hours a day, seven days a week. For information on processing credit card transactions using your POS system, please contact your POS vendor. +1.888.845.9457 tel. Cayan’s flagship product is its cloud-based customer service platform called “Cayan Genius.” The company can provide payment processing for most business types and sizes. Company address: 1 Federal Street . Authorize.Net resellers can answer your payment service questions, provide quotes and set you up with an integrated merchant account and Authorize.Net Payment Gateway account. Please be advised that our support staff will be out the office from Tuesday, Dec. 22nd thru Sunday, Jan. 3rd to spend the holiday season with their families. For … Cayan has a good reputation when it comes to customer support. 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